90 Day Return Policy

We want you to feel secure in shopping with us, wheather you're shopping for yourself or buying gifts. We therefore offer a 90 Day Return Policy on unused items, so that you can rest assured that in case your gift or purchase does not meet the expectations, you may return it or switch to another model. If you wish to return the goods, you must contact us for further instructions before sending anything - please note we will not accept unsolicited returns.

Return terms

In order to return an item it needs to be in the same condition as you received it. Any protective seals, covers and/or stickers on the watch or box must be intact. All accompanying accessories and documentation must be returned and not be modified in any way (to prevent falsification or copying of warranty documents).

Goods must be returned in original packaging and properly secured from any damage during transport.

Watch must be returned in accordance with instructions provided by TheWatchAgency™.

Contact us if you want to return an item and we will send you all the instructions that you need.