• Watches
  • CUSTOMER CARE
  • Damage Cover
  • Damage Cover - A Unique Protection

    Our damage service will cover what the warranty will not. For a reasonable fee we offer you a unique protection for your watch covering:
    • Damages on case, buckle, links, crown, dial etc.
    • Broken or scratched glass
    • Water and moist damages(minimum 5 ATM)
    • Broken or malfunctioning movement


    What to do if something happens to your watch

    Contact us and we will send you a return shipping label.
    The shipping to us is fully insured and free of charge.
    We repair or replace your watch depending on the extent of the damage.
    You will never have to pay anything no matter the damage as long as it falls under our damage cover policy.
    Repairs are carried out by our proficient watchmakers with long experience.

    What is not covered?

    Our damage protection only covers the parts of the watch that you are able to send to us. We do not replace missing parts such as diamonds or gold buckles unless the defected parts are sent to us. The damage protection does not cover normal wear and tear on leather, textile or rubber. No cover for water damages on watches with a water resistance inferior to 5 ATM.

    How do I purchase Damage Cover?

    You will have the option to select Damage Cover and duration for each watch in your shopping cart before you finalize your order.

    What is the cost of Damage Cover?

    The price of Damage Cover depends on the price of the watch and is noted on each watch's page, noted by the blue shield icon.


    Inappropriate, systematic, or intentional exploitation of our services – including but not limited to open purchase, exchange, return, damage protection, cancellation, ordering, protection, warranty, complaint, inquiry, exchange, or valuation – may be denied, blocked, reported to the police and / or ignored if it is done with inappropriate intent.